If
you would like your order to ship via Next Day Air or
2nd day air, please place your order by 2PM Eastern
time. Some products are not available for "same-day"
Express Shipping, so please reference the product descriptions
which indicate how quickly an item will ship.
If
you would like to check on the shipping status or determine
if an order can ship the same day, please send an email
to orders@americantailgater.com
and you will receive a prompt reply. You can also call
888-215-1490.
Returns
"We're not happy until you're happy!" so if
you would like to return an item for any reason, The
American Tailgater will accept returns within 30 days
of the receipt of merchandise for a refund. Customers
are responsible for the return shipping cost unless
the merchandise is damaged or defective. All returned
merchandise must be in original factory condition, including
all packaging materials, inserts and manuals and all
accessories. We will issue a credit for authorized returns
upon receiving and inspecting the returned product.
We do not credit the original shipping cost, nor the
return shipping cost (unless the merchandise is damaged
or defective).
Please
include a copy of your packing slip or your order number
and return items to:
The
American Tailgater Catalog
1820 W. Webster
Chicago, IL 60614
For
your security, please return your gift with an insured
courier (e.g., FedEx, UPS, USPS Parcel Post) and retain
your receipt. The American Tailgater is not responsible
for items damaged or lost in transit.
